“I worked with Michael. He was very kind and patient as I asked question after question. He knows their business and offers a pleasant experience as well.
I asked question after question
They let Rolex sit on my wrist for a year without pay
They let Rolex sit on my wrist for a year without pay. I bought a stainless steel Daytona 116520 from Rolexbook early this year and I would like to try something else on my wrist. I decided to try their Buyback guarantee, and it is a smooth transaction. No questions asked and I received the full amount of the money I paid within 2 days. I just love this buyback guarantee. A++, highly recommended.
They are prompt, knowledgeable, and provide customer service
A great company to do business with. They are prompt, knowledgeable, and provide customer service that is hard to find nowadays.
Clicked purchase now, and had my Rolex next morning around 9 am
Great selection. Fair price. Clicked purchase now, and had my Rolex next morning around 9 am. It’s beautiful.
Never expected the transaction to go as smoothly and quickly
Never expected the transaction to go as smoothly and quickly as it did. The GMT master 2 was also better than the picture shows! Thank you so much and looking forward to my next purchase with you!
The highly-trained sales rep
Smooth sailing transaction during the holidays. Received overnight. The highly-trained sales rep.
The watch was exactly as described in excellent condition
Just purchased my first Tudor on Wednesday and the watch arrived on Thursday and I am very pleased. The watch was exactly as described in excellent condition. And the watch is keeping Perfect timing 0 seconds/day. And Michael was very helpful over the phone and answer any questions that I had. Thanks
The customer service was top-notch, shipping fast, and the watch is absolutely perfect
A bit daunting to purchase such a high priced item sight unseen online, but the customer service was top-notch, shipping fast, and the watch is absolutely perfect. Needed an extra bracelet link, which they shipped overnight to me. Very satisfied with the experience. I will never buy a Rolex elsewhere from now on. Thanks for everything. Highly recommend.
My trade and purchase were both overnight
Happy to deal with my sales rep. Michael. I could not be happier with the way he handled the entire process. My trade and purchase were both overnight via UPS. The time-piece is exactly as advertised, and they give a good deal on my old Tudor. Again, Thanks.
I received it the next day around 9 am
Michael was my salesperson and he was excellent. All the pictures and descriptions were spot on. I paid for the watch in the morning they shipped it out that very afternoon and I received it the next day around 9 am. I will certainly do business with rolexbook again.
